Frequently Asked Questions (FAQs)

We exclusively service the following Northern Virginia areas:

-Arlington

-Falls Church

-West Alexandria

New Client Policy:

Meet & Greet REQUIRED prior to booking our pet care services online or by email/phone!

Seasonal Discounts:

Save up to 10% when your pet stays longer with us for an extended amount of time. Discounts will vary per season throughout the year. Contact us to find out seasonal deals.

Referrals:

Keep in mind that for every referral, you'll receive a FREE pet service of your choice!

Registration Packet (New Clients)*:

You can find the needed registration packet for either pet sitting/dog walking or specialty (vet-tech care) services that can be downloaded, filled & emailed back by clicking here.

 

Registration Packet (New Grooming Clients)*:

You can find the needed registration packet for grooming services that can be downloaded, filled and emailed back by clicking here.

Our Policies:

All pets have to be current on their vaccinations. We require Rabies vaccinations and highly recommend DHLPP(Distemper) and Bordetella (for dogs).

You may also have your veterinary clinic/hospital email them to us in order to confirm your pet's being up-to-date before we're able to provide services.

 

Payment

Payment is due at the end of service.

We accept Cash, Checks, Paypal/Venmo and Credit Cards (Visa, Mastercard, American Express, Discover).

Scheduling Online:

If you are unable to schedule an appointment online for a certain time slot, please contact us by cell: 571-839-0088 or email: SteveHongSM@ps4c.net

 

2018 - 2019 Holiday Hours:

Monday through Sunday: 8 am - 11 pm

No holiday deposit or surcharge fees!

Inclement Weather Policy:

We request that you provide us with emergency backup relatives or neighbors that can help out during those times where road conditions prohibit us from reaching your home. We will take every step possible to ensure the safety of your pet which may require us to bring them home with us or find alternative boarding means.

 

Cancellation Policy:

We understand that plans can change. Please, notify us at least 24 hours in advance to reschedule or cancel your services. 

*Disclaimer: We have the right to refuse service if required forms are incomplete and/or failed to book a FREE Meet & Greet prior to scheduling appointments online.

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BUSINESS HOURS

MONDAY - SUNDAY

8 am - 5 pm

7 pm - 10 pm

HOLIDAY HOURS*

DAILY: 7 am - 11 pm

ADDRESS

736 S Carlin Springs Rd

Arlington, VA 22204

INSURED. BONDED

Copyright © 2019 Pet Sitting 4 Comfort