Client Hub: Start Here for Pet Sitting Info, Onboarding & Policies
Welcome to the PS4C Client Hub. Whether you're new or returning, this section includes everything you need to get started, stay updated, and feel confident about your pet’s care with us.
Explore step-by-step onboarding, meet & greet tips, emergency protocols, service policies, and frequently asked questions — all in one place.
New Client? Start Here
1. New Client Onboarding
Step-by-step guide to getting started, creating your Time To Pet portal, and what to expect during your first week with PS4C.
2. Preparing for Your Meet & Greet
What to have ready, how to set expectations, and how we make your pet feel safe from day one.
Meet & Greet Tips
Policies & Emergency Info
3. Policies & Agreements
Our policies are built for transparency, safety, and accountability — from scheduling to cancellations.
View Policies
4. Emergency Protocols & Medications
We follow strict protocols for emergencies, medications, and veterinary care authorization.
Read Emergency Protocols
FAQs & Ongoing Support
5. Frequently Asked Questions
Quick answers to common questions about booking, timing, lockboxes, communication, and more.
Visit FAQ Page
Still Have Questions? We're Here to Help.
If you need support or clarification before booking, feel free to contact us directly.
Email: stevehongsm@ps4c.net