New to PS4C?
Start here if you’re preparing for your first services.
New Client Onboarding
Follow the steps from your initial inquiry through your first scheduled visits.
You’ll learn how to:
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Set up your Time To Pet account
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Complete pet and home profiles
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Review required documents
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Prepare for scheduled care
Meet & Greet Preparation
Know what to have ready before we meet you and your pets.
Topics include:
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Pet routines and care instructions
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Medications and special needs
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Keys, lockboxes, and building access
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Supplies and emergency information
Pet Sitting Checklist
Use our pre-trip checklist to make sure your home, pet supplies, access information, and care instructions are ready.
Already a PS4C Client?
Quick access to the tools you use most.
Client Portal
Use Time To Pet to:
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Request visits
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View your schedule
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Update pet and household information
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Message our team
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Review invoices and payments
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View visit reports
Services & Pricing
Review current visit options, service details, and pricing.
Service Area
Check our current coverage in Ballston / Virginia Square, Clarendon / Courthouse, and Rosslyn.
Policies & Safety
Clear expectations help us provide safe, organized, and consistent care.
Policies & Service Agreements
Review information about:
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Scheduling and arrival windows
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Cancellations and changes
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Home access
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Client responsibilities
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Communication and visit updates
Safety & Emergency Protocols
Learn how PS4C approaches:
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Emergency contacts
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Veterinary authorization
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Medication documentation
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Home-access concerns
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Unexpected situations during care
Quick Answers
Frequently Asked Questions
Find answers about scheduling, visit timing, access, medications, communication, and what to expect from PS4C.
Need to Update Something?
Current clients should update pet, household, access, and care information directly through Time To Pet whenever possible.
Refer a Friend
Know an Arlington pet parent who may be a good fit for PS4C?
Need Help?
New Clients
Ready to tell us about your pets and care needs?
Current Clients
For scheduling or service-related communication, message our team through Time To Pet.
For general questions: