Terms & Conditions
Pet Sitting 4 Comfort® LLC (PS4C)
Last Updated: September 2026
These Terms & Conditions apply to use of the Pet Sitting 4 Comfort® website and requests for PS4C services.
Submitting an inquiry does not guarantee availability or confirm a booking.
Service Agreements
Before care begins, clients must complete the required PS4C agreements and forms.
These may include:
• Service Agreement
• Policies & Procedures
• Veterinary Release Form
• Home Access Information
• Additional waivers or addendums when applicable
Your signed agreements contain the complete terms governing scheduled pet-care services.
Booking & Availability
Submitting a service request does not guarantee availability.
Visits are confirmed after PS4C reviews:
• Service area
• Schedule availability
• Pet-care needs
• Visit requirements
• Required client information
Scheduling, arrival windows, cancellation rules, and booking procedures are explained in our Policies & Procedures.
Payment
Clients are responsible for charges associated with confirmed services.
Payment deadlines, cancellation fees, account credits, and other billing procedures are governed by the applicable Service Agreement and PS4C policies.
Client Information
Clients are responsible for providing accurate and current pet, medical, behavioral, emergency, and household information needed for care.
Home Access
Clients are responsible for providing working and reliable access to the home.
PS4C may be unable to complete a scheduled visit when access is prevented by circumstances outside our control, including:
• Incorrect codes
• Faulty locks
• Unavailable keys
• Building-access restrictions
• Third-party interference
Additional home-access requirements are outlined in PS4C policies.
Service Limitations
PS4C may decline, modify, or discontinue a service when necessary because of:
• Safety concerns
• Pet behavior
• Incomplete or inaccurate care information
• Conditions beyond the requested scope of service
• Severe weather or unsafe travel conditions
• Staffing or scheduling limitations
Pet welfare and caregiver safety are considered when determining whether a service can be provided.
Veterinary Emergencies
If an urgent health or safety concern arises while a pet is under PS4C care, we follow the emergency instructions and authorization maintained in the client’s profile.
When authorized and appropriate, veterinary attention may be sought if the client cannot be reached.
Veterinary and hospital expenses remain the client’s responsibility.
Liability
Pet care and home-access services involve risks that cannot always be eliminated.
Specific responsibilities, liability provisions, insurance terms, and emergency authorizations are contained in the signed Service Agreement and applicable forms.
Privacy
PS4C uses client information to support scheduling, communication, account administration, and pet-care services.
Information may also be processed through service providers used to operate PS4C, including Time To Pet.
For information about how personal information is handled, please review our Privacy Policy.
Changes to These Terms
PS4C may update these Terms & Conditions as services, operations, or legal requirements change.
The current version and update date will be posted on this page.
Changes affecting an existing client’s signed service agreement may require separate notice, acknowledgement, or updated documentation.
Questions?
Questions about your account, agreements, or PS4C policies can be submitted through our contact page.