Privacy Policy
Pet Sitting 4 Comfort® LLC (PS4C)
Last Updated: March 2026
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At Pet Sitting 4 Comfort®, protecting your privacy and personal information is a priority.
This policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
Our practices align with professional standards from:
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• Pet Sitters International
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• National Association of Professional Pet Sitters
Client information is securely managed through the Time To Pet platform.
Information We Collect
We collect only the information necessary to provide safe, reliable pet care services.
Contact Information
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name
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email address
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phone number
Pet Information
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behavior and temperament
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medical needs or medications
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feeding routines and care instructions
Home Access Information
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lockbox codes
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building access instructions
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entry procedures
Emergency Contacts
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emergency contact person
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veterinary clinic information
Payment Information
Payment details are processed securely through Time To Pet and its payment providers.
PS4C does not store or process credit card information directly.
How We Protect Your Information
We implement safeguards to protect your data, including:
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SSL encryption on our website
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secure, password-protected client portal access
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controlled storage of pet care and access details
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limited staff access based on care responsibilities
Only team members directly involved in your pet’s care can access relevant information.
How We Use Your Information
Your information is used solely to provide and manage services.
This includes:
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scheduling and coordinating visits
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sending visit reports and updates
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contacting you or your emergency contact when needed
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processing payments through Time To Pet
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sharing service updates or policy notices
PS4C does not sell, rent, or share client information for marketing purposes.
Limited Information Sharing
Information may be shared only when necessary with:
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PS4C team members involved in care
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your veterinarian or emergency clinic (when authorized)
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our service platform provider (Time To Pet)
All parties operate under confidentiality standards.
Communication Preferences
Clients may receive service-related communications, including:
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visit reports and updates
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scheduling confirmations
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service announcements or policy updates
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occasional newsletters
You may unsubscribe from non-essential communications (such as newsletters) at any time.
Essential service-related messages may still be sent to active clients.
Accessing or Updating Your Information
Clients may log into the Time To Pet client portal to:
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update contact details
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modify pet care instructions
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update home access information
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manage emergency contacts
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adjust communication preferences
For assistance:
Data Retention
Client records are retained only as long as necessary to provide services.
General guidelines:
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active and seasonal accounts remain securely stored
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inactive accounts may be archived after approximately six months
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clients may request account deletion at any time
Policy Updates
This policy may be updated to reflect changes in services, technology, or legal requirements.
Updates may be communicated through:
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email notifications
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client portal announcements
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website updates
Contact Us
If you have questions about this policy or how your information is handled, please contact us.
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Email
stevehongsm@ps4c.net