Privacy Policy
Pet Sitting 4 Comfort® LLC (PS4C)
Last Updated: September 2026
This policy explains what information PS4C collects, how we use it, when it may be shared, and how you can manage your information.
Client information used for pet-care services is managed primarily through Time To Pet.
Information We Collect
Contact Information
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Name
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Email
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Phone number
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Home or service address
Pet & Care Information
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Pet names, species, breed, and age
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Feeding and care instructions
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Behavior, temperament, and bite history
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Medical needs and medications
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Veterinary and emergency information
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Microchip information when provided
Meet & Greet Requests
Information you submit may include:
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Services needed
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Requested schedule
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Service location
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Referral information
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Pet or household details
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Whether anyone else will participate in your pet’s care
Home Access Information
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Lockbox or access codes
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Building or concierge instructions
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Entry procedures
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Other approved access information
Payment Information
Payments are processed through Time To Pet and its payment providers.
PS4C does not directly store or process your complete credit card information.
How We Use Your Information
We may use your information to:
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Review service requests
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Confirm service-area eligibility
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Manage your client account
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Schedule and provide pet care
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Follow documented care instructions
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Send visit reports and updates
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Contact you or your emergency contact
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Process payments
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Apply eligible credits
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Communicate service or policy updates
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Maintain business records
PS4C does not sell or rent client information.
Limited Information Sharing
Information may be shared when reasonably necessary with:
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PS4C team members involved in your pet’s care
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Your veterinarian or emergency veterinary provider
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Time To Pet
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Wix
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Other service providers supporting PS4C operations
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Emergency services or authorities when required by law or necessary to protect a person or pet
Cookies & Website Analytics
Our website is hosted by Wix, which may use cookies and similar technologies to operate the website, remember preferences, maintain security, and measure website activity.
You can manage cookies through your browser or available website cookie settings.
Pet Photos & Videos
Photos or videos may be taken for:
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Visit reports
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Care documentation
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Safety or incident documentation
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Direct client communication
Promotional use depends on your Social Media Consent settings in Time To Pet. Your Service Agreement separately allows necessary visit and safety documentation even when promotional use is declined.
Communication Preferences
Clients may receive:
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Visit reports
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Scheduling messages
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Account notifications
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Service or policy updates
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Occasional newsletters
You may unsubscribe from newsletters at any time.
Essential service-related messages may still be sent to active clients.
Updating Your Information
Use the Time To Pet client portal to keep your:
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Contact information
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Pet and care information
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Veterinary information
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Emergency contacts
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Home access information
Data Retention
PS4C keeps information for as long as reasonably necessary to:
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Provide services
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Maintain business records
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Meet tax, insurance, legal, or regulatory obligations
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Resolve account or service matters
Inactive accounts may be archived.
You may request deletion of information that PS4C is not required to retain.
Information Security
PS4C uses reasonable measures to protect client information.
No electronic system can guarantee absolute security. Please protect your Time To Pet login credentials and contact us if you believe your account has been compromised.
Policy Updates
We may update this policy as our services, technology, or business practices change.
The current revision date will appear at the top of this page.