Client Portal Access
Manage Your Pet's Care With Confidence
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Whether you're scheduling visits or reviewing pet updates, our secure Time To Pet portal makes managing your services easy and reliable.
For Existing Clients
Access the Portal
Log in to manage bookings, message us directly, and stay updated on your pet’s care.
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Schedule or cancel visits
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Receive real-time GPS check-ins and visit photos
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Update your pet’s profile and care instructions
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Secure messaging and billing system
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Download the App
Access your portal on the go:
Need help accessing your account? Email us at stevehongsm@ps4c.net
For New Clients
Step 1 – Complete Our Contact Form
Begin by filling out our inquiry form. We’ll respond within 24–48 hours to confirm availability and offer a quote.
Step 2 – Schedule Your Meet & Greet
We’ll coordinate a meet-and-greet to learn more about your pet’s routine and discuss next steps.
Step 3 – Activate Your Portal
Once your meeting is scheduled, we’ll create your Time To Pet account. You’ll receive a secure link to activate your portal.
From there, you can:
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Manage future bookings
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Update your pet's care notes
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Receive visit reports and communication in one place
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Have Questions?
Reach out anytime:
stevehongsm@ps4c.net