Client Portal Access
Manage Your Pet’s Care With Confidence
Powered by the secure Time To Pet client portal.
Schedule visits, review updates, send messages, and manage your pet’s profile—all in one place.
Existing Clients
Log Into Your Client Portal
Your portal allows you to:
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request, modify, or cancel visits
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view GPS-tracked visit reports with photos
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update pet care instructions and home access details
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send secure messages to our team
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view invoices and submit payments
Mobile App Access
For easier access on the go:
The mobile app lets you schedule visits, receive notifications, and view reports directly from your phone.
Trouble Logging In?
If you need help accessing your account, we’re happy to assist.
Email: stevehongsm@ps4c.net
Support includes password resets and account access help.
New to PS4C?
If you are a new client, the first step is requesting a meet-and-greet consultation.
Step 1 – Submit the Contact Form
Share details about your pets, service needs, and location.
Step 2 – Schedule a Meet & Greet
During this visit, we:
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meet your pets
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review routines and care instructions
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confirm home access and safety details
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answer any questions
Step 3 – Activate Your Portal
After your meet-and-greet is scheduled, we’ll create your account and send a secure activation link.
Once activated, you’ll be able to:
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schedule visits anytime
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update pet profiles and care instructions
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receive visit reports with photos
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communicate directly with our team
Need Help?
For questions about scheduling, invoices, or portal access:
Email: stevehongsm@ps4c.net
For faster response, current clients should message us through the portal.
