What You Can Do in the Portal
Use your PS4C client portal to:
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Request new services
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View upcoming visits
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Submit change or cancellation requests
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Update pet and household information
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Message the PS4C team
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View visit reports and photos
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Review invoices and submit payments
Service requests remain pending until PS4C confirms them. For scheduling and care questions, please use the Conversation Feed whenever possible.
Trouble Logging In?
Forgot your password? Use the "Forgot password" link on the Time To Pet login page to reset it yourself.
Still need help? Email stevehongsm@ps4c.net
New to PS4C?
1
Tell Us About Your Pets
Send your address, preferred start date, pets, and care needs.
2
Set Up Your Client Portal
If PS4C is a good fit, we'll send your Time To Pet setup instructions.
3
Free Meet & Greet
We'll review your pets' routines, supplies, home access, and important care instructions.
4
Request Care
Once onboarding is complete, request approved services through your portal.
